# Decagon

Decagon publishes no per-task cost or token figure in the AgentBurn index. AgentBurn snapshot 2026-10-27. Every figure carries a provenance label: source-backed, derived, or left empty when no public basis exists.

| Metric | Value | Basis |
|---|---|---|
| Tokens per task | not published | not_public |
| Cost per task | not published | not_public |
| Success rate | not published | not_public |
| Cost per solved task | not published | — |
| Runs per day (estimate) | 95,000 | model |

Support agent that resolves tickets across email, chat and voice

Decagon ingests help-centre content, past tickets and product APIs, then resolves support conversations end-to-end, escalating only when policy or confidence requires it. The company argues for outcome-based pricing, charging per resolution rather than per seat, so token cost is buried inside the resolution price.

Data snapshot: 2026-10-27 · https://getagentburn.com/projects/decagon/